Question 1

How much does it cost to issue a debit card?

Accepted Answer

A total of 600 USD is required to issue a debit card. Breakdown: Bank account opening fee: $450 Initial deposit: $150. $150 will be added to the balance of your bank account opened. You can use it as soon as you receive your debit card.

Question 2

How do I get my UltimoPay Card?

Accepted Answer

ID Number – Please enter the ID of the card used for identity verification Passport number for passports, driver’s license number for driver’s license Issue date –Issuance date of the card used for identity verification Expiration date – Expiration date for the card used for identity verification ID Issuer –Country of issue of the card used for identity verification Address (English) – Please fill in your address City/Municipality –Please enter the prefecture Postal code – Please enter your zip code Cellphone number (country code) – Please enter the country code of the phone number Cellphone number –Please enter your phone number Please read the terms and conditions of your Ultimo card, check the agreement and click “Proceed to next step”. The Ultimo card will be sent to the address you registered here. Therefore, please make sure that there are no mistakes. 4-1. Signature on application documents You will need to sign the documents required to issue your Ultimo card. Explains how to digitally sign. *The following error message may appear when digitally signing with mobile.* “Please rotate your device horizontally (landscape) in order to sign document!” If you get this error, turn mobile sideways and proceed. Follow the instructions on the screen and click “Sign this form using signature pad” to enter your digital signature. Make sure your name, address, etc. are correct, and make sure you have a signature where you need it. The signature must be written in the same language as the name on the card used to verify your identity. Click “How to sign this form” to find out more about where you need to sign. For Document 1, you need to sign in two places, top right and bottom left. 4-2. Signature of application document 2 Application Form 2 documents also require a digital signature. Click “Sign this form using a signature pad” to digitally sign. A signature is required on the first page of Document 2. Make sure that the contents of the documents such as your name and ID card number are correct. The fourth document also requires a signature. Confirm that the digital signature has been entered, and click “Upload and go next” to proceed to the next step. 5. Upload your ID card images and selfie images The image file to be uploaded must be JPG or PNG. The image size to be uploaded should be 10MB or less. When using a passport for identity verification: 1. Image of the place where the passport photo is shown 2. Selfie image with a passport When using a driver’s license for identity verification: 1. Image of the surface showing you 2. The back of the driver’s license 3. Selfie image with a driver’s license After uploading the SELFIE image, the documents will be reviewed. Normally, the review will be completed in a few business days and you will be notified of the review result by email. “Review your submitted data” You can check the documents and images you uploaded. If your document is incomplete, you can start over with “Do it over again?” 6. Payment of card issuance fee This section describes how to pay the card issuance fee. Card issuance cost: 600USD Of the 600 USD, 150 USD will be added to your bank balance. When paying in BTC or USD, payment will be made from the balance of the Ultimo wallet. If you pay with BTC, please deposit BTC in your Ultimo wallet. When paying in USD, please exchange the BTC of the wallet for USD. BTC deposit method ・ From the sidebar, go to Wallet → Bitcoin → Deposit ・ Send BTC to the displayed BTC address Select a payment method and click “Accept and pay.” In the case of BTC, you will be paid $600 worth of BTC. If you use a credit card, follow the instructions on the screen. After the payment is completed, the payment details will be sent to the registered email address. Debit cards usually arrive at the registered address within 10-15 banking days. The received card can be used for shopping and ATM withdrawals by activating it. 7. Card activation Did you receive your debit card? The card will usually arrive at the registered address within 10-15 banking days. Activation is required to use the card. Click “Activate your debit card now” to activate your card. Take a picture with the debit card you received and the ID card you used to verify your identity in one hand. ・ Do not hide your face ・ Take two pictures with one hand ・ Show both debit card and ID card so that they can be read Please wait on the approval after uploading the image. The card will be available after the approval is complete. 8. How to use a debit card You can use it immediately after the card is activated. Check the PIN code enclosed with the card to use shopping and ATM withdrawals. This PIN code is the 6-digit number inside the enclosed envelope. Precautions: Do not disclose this number to anyone. Do not write this number on the card. There is a risk that it will be used if the card is lost. If you do not know the PIN code, you can reissue it. Please note that a fee is required for reissuance and it may take some time.

Question 3

Prices dropped, what is the loan margin process?

Accepted Answer

Loan-to-value (LTV) calculation Loan balance ($) ÷ loan amount ($) = LTV (%) We will send you a warning email with 70% LTV. Try to bring LTV closer to 50%. If there is no response within 72 hours, the sale of the collateral assets will begin. If the LTV exceeds 80%, some or all of the assets will be forcibly sold.

Question 4

UltimoPay Exchange services - supported pairs

Accepted Answer

UltimoPay currently supports BTC and USDT pairs.

Question 5

What is ULTIMOPAY?

Accepted Answer

UltimoPay is trying to create an environment where cryptocurrencies can be used conveniently. In our service, virtual currency can be used like cash, and it is also possible to make a loan with BTC as collateral.

Question 6

What Cryptocurrencies can be deposited?

Accepted Answer

BTC and USDT (ERC20, TRC20, and BEP20) can be deposited.

Question 7

In what crypto can I obtain an Ultimo loan?

Accepted Answer

We accept only BTC as collateral and lend in USD

Question 8

Is there an annual maintenance fee for the Ultimo card?

Accepted Answer

The annual maintenance cost is 80 USD (50 USD from bank account, 30 for Ultimopay Wallet).

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